Courses

Assertiveness Skills

Learning how to communicate requirements and ideas assertively, especially in situations that feel difficult, will significantly increase success. This course comprises a mix of structured models, breakout-exercises, individual reflection and clear take-aways to help participants:

• Understand the difference between being aggressive, non-assertive and assertive;
• Develop techniques to communicate key ideas clearly for greater impact;
• Learn approaches to challenge, correct and develop team members effectively.

Change: Dynamics and Drivers

A course exploring how to handle changing circumstances and how to initiate change. 

Coaching in the workplace

Course participants will consider coaching techniques, giving & receiving feedback and the advantages of the art of delegation.

Communication with Impact!

This course will give participants tools to help them communicate more effectively, understanding different approaches to communication and how to adapt for maximum impact. 

Dealing With Conflict

This workshop will examine how conflict affects organisations and the importance of dealing with difficult situations in a timely, appropriate and effective manner.

Delegation

Exploring the supervisory role, participants will consider four key functions of supervision, focussing on delegation skills and how to develop them. 

EQ - An Investment in You

An introduction to emotional intelligence, using a psychometric tool to help you to understand your preferred communication 'powers', your values, strengths and potential blindspots. 

Leadership Development Programme

The need for excellent leaders is more acute than ever. The new world is marked by turmoil, change and uncertainty. The businesses that succeed and grow will be marked by strength in leadership at all levels of the organisation.

This 12 module programme, provided by our sister company "Leaders" (www.leadersconsultancy.co.uk) focusses on the human factors that make for success, propelling leaders to understand how to create and foster the conditions for success. Places are strictly limited to enable the cohort to learn from each other's experiences over the course of the programme. 

Management Development Programme

This programme, comprising 6 one-day workshops over 6 months, 360 feedback and 6 assessments, is designed for people in management roles who would like to enhance their skills and optimise their management style.

Managing Time and Pressure

This workshop explores how to set clear and concise goals in order to prioritise, deal with pressure and optimise their time in order to effectively achieve goals.

Mentoring My Team

Course participants will consider the advantages of the art of delegation, practice questioning and listening as well as developing coaching techniques.

Personal Development Programme

This programme, comprising 6 one-day workshops over 5 months, 360 feedback and opportunity for coaching, is designed to develop supervisors and junior managers. The programme is excellent for your emerging talent and people new to the supervisory role. 

Presence and Influence

Recognising and bringing your very best self to the workplace for high impact, influencing others positively in order to achieve phenomenal performance. 

Problem Solving

This workshop will explore techniques to improve the quality and speed of decision making, planning and problem solving.

Setting Effective Goals

This 1 day Workshop has been designed to provide valuable guidance and support to supervisors and managers in setting high impact goals.

 In this workshop we review

• The obstacles to successful goal achievement
• Models for goal setting (SMART MBOS, KPIs, OKRs etc.)
• How to define and communicate your team’s mission/ and the mission critical goals
• How to gain the commitment of individual employees and teams to these goals
• Planning the practical steps to achieve aspirational and high impact goals
• How to monitor progress toward goal achievement in performance appraisals and by other management processes
• Examples of software tools which support effective goal setting

Whatever your business sector meaningful goals are essential to task performance, developing your people and for personal development.  This workshop has been designed to aid you and your team members in achieving the goals and results you desire.

Cost £225 per person, Venue: Hirzel House (Smith Street, St Peter Port), 9am-5pm

Teamwork: Conducting for success!

Learning team leader characteristics, effective motivation techniques, how to communicate with the team, creating an environment of accountability for great results! 

Understanding Self and Others - a foundation in Emotional Intelligence

This course is designed for anyone seeking to develop their understanding of the human factors that make for success, including their own unique personal style, values and mindsets. The course includes insight from a self-awareness survey that not only helps to increase self-awareness but also the ability to understand other people. This sets the foundation for a wide range of real-life application, including in personal impact, communication and motivation.